Last Updated: February 22, 2025

Welcome to Inspiration Festival (inspirationfestival.ca). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, purchase tickets, or interact with us. By using our site, you agree to the practices described below.

1. Information We Collect

We collect information to enhance your experience and manage festival operations. This includes:

  • Personal Information You Provide:
    • Name, email address, phone number, and payment details when you buy tickets or register for events.
    • Email address when you sign up for our newsletter.
    • Any information you submit via contact forms or inquiries (e.g., feedback, questions).
  • Automatically Collected Data:
    • IP address, browser type, device information, and operating system via cookies and analytics tools.
    • Usage data (e.g., pages visited, time spent on site) to improve our services.
  • Third-Party Data:
    • If you interact with us via social media (e.g., Facebook, Instagram), we may collect publicly available info like your username or comments.

2. How We Use Your Information

We use your data for the following purposes:

  • To process ticket purchases and send confirmations.
  • To send festival updates, newsletters, or promotional offers (with your consent).
  • To respond to inquiries or provide customer support.
  • To analyze site usage and improve our website and event planning.
  • To comply with legal obligations or protect our rights.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site functionality (e.g., remembering your preferences).
  • Track site performance via tools like Google Analytics (see their privacy policy for details).
  • Deliver relevant ads if we partner with third-party vendors (e.g., Google Ads). You can opt out of personalized ads via Google’s Ad Settings.

You can manage cookies through your browser settings, though disabling them may affect site functionality.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Payment processors (e.g., Stripe, PayPal), email platforms (e.g., Mailchimp), and hosting services to operate the site and festival.
  • Legal Authorities: If required by law or to protect our rights, safety, or property.
  • Partners: Sponsors or co-organizers, only with your consent (e.g., for joint promotions).

5. Data Security

We take reasonable steps to protect your information using industry-standard encryption and security measures. However, no online transmission is 100% secure, and we cannot guarantee absolute security. You share data at your own risk.

6. Your Rights

Under Canadian privacy laws (e.g., PIPEDA), you have the right to:

  • Access or correct your personal data we hold.
  • Withdraw consent for marketing emails (unsubscribe via links in emails).
  • Request deletion of your data, subject to legal retention requirements.

To exercise these rights, contact us at [info@inspirationfestival.ca].

7. Third-Party Links

Our site may link to external sites (e.g., social media, sponsors). We’re not responsible for their privacy practices. Review their policies before sharing data.

8. Children’s Privacy

Inspiration Festival is not directed at children under 13. We do not knowingly collect data from minors. If you believe we have, contact us to have it removed.

9. International Data Transfers

If you’re outside Canada, note that our servers are hosted in [insert location, e.g., Canada or the US]. Your data may be transferred and processed there, subject to applicable laws.

10. Changes to This Policy

We may update this policy as needed. Changes will be posted here with the “Last Updated” date revised. Check back periodically. For significant updates, we’ll notify newsletter subscribers.

11. Contact Us

Questions or concerns? Reach out:

Email: [info@inspirationfestival.ca]